Dallas TX – Imagine Solutions, a leading provider of enterprise content management (ECM) consulting and technology solutions, is pleased to announce a partnership with Integro to implement the fourth phase of State of Hawaii’s, Department of Human Services (DHS), comprehensive ECM and case management solution (CMS) which will support 34 distributed office locations across the islands.
The agency selected Imagine Solutions to design, develop and implement a CMS to support the First to Work, Employment and Training and Child Care Connection Hawaii. The remote office processes applications and manages caseloads for the employment and child care services programs administered by Benefit, Employment and Support Services Office (BESSO). Imagine Solutions will also work with the DHS to identify, design, develop and implement enhancements to improve system usability. The enhancements will include in-depth search capabilities and document security, barcode indexing, and the capability perform encrypted image extracts from the repository onto mobile or portable media.
Additionally, Imagine Solutions has partnered with Integro, a leading email and records management solutions provider, to design, develop, and implement IBM’s records management solution to automate and defensibly dispose of records in the DHS FileNet P8 repository. Integro will ensure the solution is easy to use and fully supports DHS’ retention policies, disposal processes and auditing requirements.
The comprehensive CMS, consisting of Imagine Solutions’ Encapture for Distributed Capture, IBM Datacap for Advance Capture, IBM Advanced Case Management and IBM FileNet Content Manager, replaces a paper-based system with an electronic format that supports automatic recognition and classification of citizen-provided content, minimizing the need for manual paper processing, leading to improved accuracy for form validation and accelerated case processing times.
About Imagine Solutions
Imagine Solutions, Inc., based in Dallas, TX, is a provider of end-to-end enterprise content management (ECM) technology solutions and professional services. For over 16 years, Imagine Solutions has been bringing new levels of automation agility to paper-intensive business processes. Encapture®, a class-leading enterprise-level distributed document capture system developed and marketed by Imagine Solutions, enabling easy and secure content capture, and delivering it to any source for further processing. Imagine Solutions is the recent recipient of IBM’s Business Partner Achievement Award 2013 for innovation and excellence in ECM. For more information visit www.ImagineSolutions.com or follow Imagine Solutions on Twitter @ImagineSolution.