Business Need: Because of the highly regulated nature of the client’s business and the desire to mitigate any and all risks associated with the preservation of their brand name, this company sought a solution to provide defensible disposition of transitory email, combined with proper retention of messages based on business value and legal obligation.


The perfect solution was to utilize a combination of Integro Email Manager (IEM) from Integro and IBM’s Enterprise Content Management (ECM) software. This solution provides value based retention, defensible disposition, fully indexed storage, and comprehensive eDiscovery capabilities. Additionally, due to a compelling cost/benefit analysis and Integro’s industry-leading expertise with the IBM ECM software set, the customer contracted with Integro to provide a fully-managed solution. Specifically, this is an on-premise installation of IBM and Integro software, managed remotely by Integro.

Products which comprised this Email Governance solution:

  • Integro Email Manager
  • IBM Content Collector for Mail
  • IBM eDiscovery Manager
  • IBM FileNet Content Manager

Business Benefits

The solution enables the proper preservation of messages based on legal, regulatory and/or business policy requirements. As a result, the customer is no longer over-retaining non-essential email, with reductions exceeding 65%. This reduction represents significant storage and eDiscovery cost savings, combined with a significant reduction in reputation risk through the automated deletion of nonessential transitory content.

Customer Business

A private holding company with billions under management.