Integro Services

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Unlike other companies, Integro helps our customers from policy to technology. Our value is deeper than the technology; it’s also in our deep understanding of records, email, eDiscovery, content management and governance. We offer our customers a range of services, from consulting to technical. You can also outsource your products and solutions to us to manage via our highly popular managed services operation. We make sure our customers’ solutions are successful for the long-term by providing value-added support and training for our products and solutions, as well as IBM ILG and ECM products.

Consulting Services

Integro is a trusted consultant to many companies across a wide variety of industries. Our consultants are more than technical experts, they have deep industry experience, a keen understanding of business challenges and ROI, and they get the big picture. Integro’s consulting services include:

ECM and Governance Strategy Technology Design
Project Planning Solution Architecture
Readiness Assessment Training and Knowledge Transfer
Records Program/Policy/Schedule Email Governance Best Practices

Technical Services

Integro provides the following technical services on all IBM Information Lifecycle Governance and Enterprise Content Management products.

System Health Check Product and System Implementations
Product and System Upgrades System Testing
Systems Integration System and Solution Support
Software Development Managed Services

Managed Services

Companies must manage electronically stored information (ESI) in a legally compliant fashion. Eliminate the costs and headache of doing so by outsourcing the management of your information governance, ECM, and email management operations to Integro. With experience since 1995 working with leading products, Integro can operate the entire software stack for you to ensure that content is stored, managed, retained, disposed, and indexed for discovery.

This service is offered remotely from Integro’s Operations Center (IOC) at a lower price point than internal operations. We’re able to offer these cost savings thanks to our experience and economies of scale which afford efficiencies and quality not available to an in-house approach.

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