Business need: The client uses IBM tools to protect information privacy, comply with statutory record-keeping, and enhance essential capabilities of electronic discovery. They engaged Integro as a certified IBM partner to assemble a complete end-to-end solution that addresses unstructured data throughout the organization.

Solution:

Integro architected a solution using multiple tools to index, reclassify, and provide insights into the client’s body of unstructured data and legal records. Tools included:

  • IBM StoredIQ
  • IBM Content Classification
  • IBM eDiscovery

IBM StoredIQ supplies insights such as the most recent dates of access to each record and whether a piece of data is considered private information under privacy laws. IBM StoredIQ for Legal was also integrated as a workflow tool to notify data custodians about their duty to preserve obligation. It helps in the identification preservation and collection of relevant content for legal or regulatory proceedings.

“Integro works hard to put the customer relationship first, which we appreciated. They regularly tackled technical challenges and initiatives outside our original scope without complaint. Their technical expertise is one of the talented team’s many strengths.” – Director of information governance and compliance

Results:

Integro’s Content Analysis team has helped the client index 130 terabytes of data—or about 445 million electronic files.  The team also helped identify 12 million files with Social Security numbers, ROT (redundant, outdated, trivial) data, and content still needed by the client’s system. And, the team helped the client capture 62 million electronic records so that they can fulfill obligations for record retention and disposition.